Shipping Policy
NZ Only Shipping
Should you have any questions about your order, or our shipping & billing process, please feel free to contact us at 0800 787 006. We can only place orders that ship to addresses in New Zealand.
Shipping Methods
| Shipment Method | Order Processing | Delivery Time | Shipment Charge |
| Standard Shipping | Up to 2 business days. | 4-8 business days | $15 |
| MyJoys Standard | Up to 2 business days. Orders placed after 4 PM AET will begin processing the next business day. | 4-6 weeks | FREE |
Standard Shipping
Order processing takes up to 2 days. Standard shipping is delivered 4-8 business days after order acceptance.
MyJoys Shipping
Please allow 4-6 weeks for delivery. We are evaluating our global supply chain to understand how current events will impact shipping and delivery. Your loyalty to FootJoy is valuable to us, and we will do everything possible to deliver your customised shoes efficiently.
Notes: Business days are Monday – Friday. Holidays are excluded. A signature may be required for delivery.
Free Shipping Terms
Free Standard Ground Shipping is applied to all qualifying orders that exceed $149. MyJoys golf shoes are a separate shipment and therefore do not count towards your order total.
Still Need Help?
Our Customer Service Team is here to help you.
