ACUSHNET AUSTRALIA PRIVACY POLICY

Effective Date: 2007

Last Update: 15/11/2022

In this Privacy Policy, 'us' 'we' or 'our' means Acushnet Australia Pty Ltd (ACN 105 222 017) and our related bodies corporate. We are committed to respecting your privacy. Our Privacy Policy sets out how we collect, use, store and disclose your personal information. We are bound by the Australian Privacy Principles contained in the Privacy Act 1998 (Cth) ('Privacy Act'). Personal information includes information or an opinion about an individual that is reasonably identifiable. For example, this may include your name, age, gender, postcode and contact details. It may also include financial information, including your credit card information.

This Privacy Policy applies to our platform.

This Privacy Policy describes how we treat personal information that we collect via (or in connection with) our platforms, including Footjoy.com.au and Titleist.com.au. Your use of our platforms indicates your consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy and any other arrangements that apply between us.

We collect personal information from and about you.

We collect contact information. For example, we might collect your name and email address if you create an account on our platform. We may also collect your phone number and mailing address.

We collect payment information. For example, we collect your credit card number and your billing and shipping information if you place an order.

We collect personal information you submit or post. We collect the personal information you post in a public space on our platform. We may collect personal information about you if you complete a survey. We may also collect personal information if you post blog entries or comments.

We collect demographic personal information. We may collect personal information like your gender and date of birth. We may also collect your postal code. We might collect this personal information when you contact us. We may also collect this personal information if you complete a survey.

We collect other personal information. If you use our platform, we may collect personal information about the browser you're using. We might look at what platform you came from, or what platform you visit when you leave us. We collect this personal information using the tracking tools described below. To control those tools, please read the section titled 'You have certain choices about how we use your personal information' below.

We collect personal information in different ways.

We collect personal information directly from you. For example, if you sign up for our emails or make a purchase. We also collect personal information if you contact us.

We collect personal information from you passively. We use tracking tools like browser cookies, web beacons or other similar tracking technologies that help us track your platform usage and remember your preferences, to collect personal information from you when you use and access our platform. While we do not use browsing information to identify you personally, we may record certain information about your use of our website, such as which pages you visit, the time and date of your visit and the internet protocol address assigned to your computer. We may have third parties collect personal information this way.

We may also use these tracking tools to enable us to collect data that may include personal information. For example, where a cookie is linked to your account, it will be considered personal information under the Privacy Act. We will handle any personal information collected by cookies in the same way that we handle all other personal information as described in this Privacy Policy.

We get personal information about you from third parties. For example, our business partners may give us personal information about you.

We combine personal information. For example, we may combine personal information that we have collected offline with personal information we collect online. Or we may combine personal information we get from a third party with personal information we already have.

We use personal information as disclosed and described here.

We use personal information to respond to your requests or questions. For example, we may use your personal information to respond to your feedback. We may also use your personal information to notify you if you win a contest or make a purchase.

We use personal information to improve our products and services. We may use your personal information to make our platform and products better. We might use your personal information to customise your experience with us.

We use personal information for security purposes. We may use your personal information to protect our company, our customers, and our platforms.

We use personal information for marketing purposes. For example, we might provide you with personal information about new products and special offers. We might also use your personal information to serve you ads about products and offers. We might tell you about new features or updates. If you register with us, we'll enroll you in our email newsletter. To learn about your choices for these communications, read the section titled 'You have certain choice about how we use your personal information' below.

We use personal information to communicate with you. For example, we may contact you about your feedback or our relationship. We might also contact you about this Privacy Policy or our Terms and Conditions.

We use personal information as otherwise permitted by law or as we may notify you. We will get your consent as required to by law.

We may share personal information with third parties.

We will share personal information within the Acushnet family of companies. We will share this personal information for our business purposes and to otherwise engage in the activities described in this Privacy Policy.

We will share personal information with third parties who perform services on our behalf. For example, we share personal information with vendors who provide marketing services for us. We also share personal information with companies that help us operate our platforms or run a promotion. We may also share personal information with companies that help us fulfill customer requests. We also share personal information with our professional advisers, dealers and agents. Personal information may also be shared with payment systems operators (eg merchants receiving card payments). You can contact us if you want to learn more about how our service providers use your personal information.

We will share personal information if we think we have to in order to comply with the law or to protect ourselves. For example, we will share personal information to respond to a court order or subpoena. We may share personal information if an Australian government agency or investigatory body requests it. We might share personal information if we are investigating potential fraud. This might include fraud we think has happened during a promotion. If you are the winner of a contest, we may also share your personal information with anyone who requests a winner's list.

We may share personal information with a successor to all or part of our business. For example, if part of our business is sold we may include customer personal information as part of that transaction.

We may share personal information for other reasons we may describe to you or specific third parties authorised by you to receive personal information held by us.

We may use your personal information for direct marketing.

We and/or our carefully selected business partners may send you direct marketing communications and information about our services and products. This may take the form of emails, SMS, mail or other forms of communication, in accordance with the Spam Act and the Privacy Act. You may opt-out of receiving marketing materials from us by contacting us using the details set out below or by using the opt-out facilities provided (eg. an unsubscribe link).

You have certain choices about how we use your information.

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, follow the instructions in any promotional email you get from us. Even if you opt out of getting our marketing messages, we will still send you transactional messages. These include responses to your questions.

If you object to our use of your personal information for direct marketing purposes, please email us at privacypolicy@acushnetgolf.com and/or use the opt-out facilities provided.

You can control certain cookies and tracking tools. Cookies are small files that store information on your computer, TV, mobile phone or other device. They enable the entity that put the cookie on your device to recognise you across different websites, services, devices and/or browsing sessions. You can disable cookies through your internet browser but our websites may not work as intended for you if you do so.

These platforms are not intended for children.

Our platforms are meant for adults. We do not knowingly collect personally identifiable information from children under the age of 13 without permission from a parent or guardian. If you are a parent or legal guardian and think your child under 13 has given us personal information, you can email us at privacypolicy@acushnetgolf.com. You can also write to us at the address listed at the end of this policy. Please mark your inquiries "Parent Information Request".

We use standard security measures.

The Internet is not 100% secure. We cannot promise that your use of our platforms will be completely safe. We encourage you to use caution when using the Internet. This includes not sharing your passwords.

We keep personal information as long as it is necessary or relevant for the practices described in this Privacy Policy. We also keep personal information as otherwise required by law.

We disclose personal information outside Australia.

We may disclose personal information outside of Australia to Acushnet's related bodies corporate and third party suppliers located in the United States.

When you provide your personal information to us, you consent to the disclosure of your information outside of Australia and acknowledge that we are not required to ensure that overseas recipients handle that personal information in compliance with Australian Privacy Law. We will, however, take reasonable steps to ensure that any overseas recipient will deal with such personal information in a way that is consistent with the Australian Privacy Principles.

We may link to third party platforms or services we don't control.

This platform may contain links to other platforms. We are not responsible for the privacy practices of other platforms. We encourage our users to be aware when they leave our platform. Read the privacy statements of other platforms carefully. This Privacy Policy applies solely to personal information collected by (or in connection with) this platform.

You can access or correct your personal information.

You can access the personal information we hold about you by contacting us using the contact details below. Sometimes, we may not be able to provide you with access to all of your personal information and, where this is the case, we will tell you why. We may also need to verify your identity when you request your personal information. If you think that any personal information we hold about you is inaccurate, please contact us and we will take reasonable steps to ensure that it is corrected.

Making a complaint

If you think we have breached the Privacy Act, or you wish to make a complaint about the way we have handled your personal information, you can contact us using the details below. Please include your name, email address and/or telephone number and clearly describe your complaint. We will acknowledge your complaint and respond to you regarding your complaint within a reasonable period of time. If you think that we have failed to resolve the complaint satisfactorily, we will provide you with information about the further steps you can take.

Feel free to contact us if you have more questions.

If you have any questions about this policy or want to access, delete or correct your personal information, please email us at privacypolicy@acushnetgolf.com.

You can also write to us or call at:

Legal Department
Acushnet Company
333 Bridge Street
Fairhaven, MA 02719
USA

(508)979-2000

We may update this Privacy Policy.

From time to time we may change our Privacy Policy. We will notify you of any material changes to our Privacy Policy as required by law. We will also post an updated copy on our platform. Please check our platform periodically for updates.